At S-Arch Solutions (“we”, “our”, “us”), we aim to deliver your orders safely and on time.
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.

By placing an order, you agree to the terms outlined below.

1. Shipping Coverage

Customers are responsible for ensuring that products comply with local import regulations.

We offer free shipping to Pakistan and selected international destinations.

Available shipping destinations are displayed during checkout.

2. Order Processing Time

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders are not processed on weekends or public holidays.
• In case of high order volume or unforeseen circumstances, processing may take slightly longer.

3. Delivery Time

Estimated Delivery Time

• Domestic (Pakistan): 5-7 business days
• International: 7-10 business days and in rare cases up to 12 business days

Delivery times are estimates and may vary due to:

• Customs clearance
• Courier delays
• Weather or logistical issues
• Incorrect or incomplete shipping information

4. Shipping Charges

• No shipping fees are charged.
• Free shipping applies automatically at checkout.
• There are no hidden handling or packaging fees.

5. Shipping Method & Carriers

• Tracking details are provided when available.
• Orders are shipped via reputable third-party courier and logistics partners.
• Shipping method and carrier selection depend on destination and availability.

6. Shipping Confirmation

Once your order is shipped, you will receive:

• A shipping confirmation email

7. Customs, Duties & Taxes

• International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.
• These charges are not included and are the responsibility of the customer.
• We are not responsible for delays caused by customs authorities

8. Incorrect Address or Failed Delivery

• Please ensure shipping details are accurate at checkout.
• We are not responsible for delays or losses due to incorrect or incomplete address information.
• Re-shipping due to incorrect address details may not be possible.

9. Lost or Delayed Shipments

• If a shipment is delayed beyond the estimated delivery time, please contact us.
• In case of confirmed lost shipments, we will assist with investigation and resolution in coordination with the courier.

10. Contact Information

For shipping-related inquiries, contact:

Business Name: S-Arch Solutions
Email: support@arch-sanso.com
Country of Operation: Pakistan